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本文目錄一覽：

• 1、怎樣做好餐飲管理
• 2、如何提高酒店餐飲服務質量管理
• 3、餐飲管理6大管理要點是什么?
• 4、關于餐飲該如何經營與管理
• 5、怎么才能做好餐飲管理?
• 6、做為一個酒店餐飲行業的領班該如何管理員工

怎樣做好餐飲管理

1、餐(can)飲(yin)管理需(xu)(xu)要(yao)注意很多事(shi)項(xiang)，AG真人國際(ji)(china)官方網站酒店餐(can)飲(yin)行(xing)(xing)業如何管理以(yi)下是一些常見(jian)的(de)(de)注意事(shi)項(xiang)：食(shi)(shi)品(pin)安(an)(an)全(quan)：食(shi)(shi)品(pin)安(an)(an)全(quan)是餐(can)飲(yin)行(xing)(xing)業最(zui)重要(yao)的(de)(de)問題之一。餐(can)廳(ting)需(xu)(xu)要(yao)嚴格遵守食(shi)(shi)品(pin)安(an)(an)全(quan)法規，確(que)保食(shi)(shi)品(pin)的(de)(de)質量(liang)和安(an)(an)全(quan)。此外，餐(can)廳(ting)還需(xu)(xu)要(yao)定(ding)期(qi)對員工進行(xing)(xing)培(pei)訓，以(yi)確(que)保他(ta)們了(le)解食(shi)(shi)品(pin)安(an)(an)全(quan)標準和操作規程。服(fu)務質量(liang)：服(fu)務質量(liang)是吸(xi)引顧客的(de)(de)關鍵因素(su)之一。

2、誠實是做人(ren)(ren)最(zui)起碼(ma)的(de)道(dao)德水(shui)準，AG真人(ren)(ren)國際(china)官方網站酒店餐(can)飲(yin)行業如(ru)何管(guan)理(li)如(ru)果(guo)一個餐(can)飲(yin)管(guan)理(li)者(zhe)連誠實的(de)品德都不具備，對員工的(de)承(cheng)諾不兌現，以(yi)所謂(wei)聰明的(de)“餐(can)飲(yin)管(guan)理(li)技巧”蒙騙員工來(lai)取得工作(zuo)績效，那么“狼(lang)來(lai)了”的(de)故事的(de)主人(ren)(ren)公可(ke)能就成了你。

3、餐飲(yin)管(guan)(guan)理(li)(li)(li)1：首先是溝(gou)(gou)通(tong)協調管(guan)(guan)理(li)(li)(li) 內(nei)部的團隊精(jing)神和合作(zuo)精(jing)神為關鍵，AG真人國際(china)官方網站(zhan)酒店餐飲(yin)行業如(ru)何管(guan)(guan)理(li)(li)(li)內(nei)部個小(xiao)部門有(you)效(xiao)并以(yi)書面(mian)溝(gou)(gou)通(tong)有(you)助于準確性(xing)，如(ru)有(you)環(huan)節出現漏(lou)洞，管(guan)(guan)理(li)(li)(li)者應馬上(shang)協調，做好有(you)章可循，有(you)章必循。好的溝(gou)(gou)通(tong)，協調管(guan)(guan)理(li)(li)(li)，可減少內(nei)部矛盾化(hua)，提高(gao)服務與(yu)工作(zuo)效(xiao)率，這就是管(guan)(guan)理(li)(li)(li)者必經之(zhi)路。

如何提高酒店餐飲服務質量管理

二 保持酒(jiu)店(dian)(dian)餐廳(ting)(ting)的(de)(de)(de)(de)設施裝備(bei)的(de)(de)(de)(de)可用(yong)性(xing)及完備(bei)性(xing)酒(jiu)店(dian)(dian)餐廳(ting)(ting)的(de)(de)(de)(de)環(huan)境和設施裝備(bei)是(shi)吸(xi)引顧客的(de)(de)(de)(de)一(yi)個重要因(yin)(yin)素(su)，AG真人國際(china)官方網站酒(jiu)店(dian)(dian)餐飲(yin)(yin)行業如(ru)何管理(li)也(ye)是(shi)酒(jiu)店(dian)(dian)餐飲(yin)(yin)服務質量好壞的(de)(de)(de)(de)一(yi)個決定因(yin)(yin)素(su)。幽雅的(de)(de)(de)(de)酒(jiu)店(dian)(dian)餐廳(ting)(ting)環(huan)境和完善的(de)(de)(de)(de)設施裝備(bei)可使顧客對餐廳(ting)(ting)產生一(yi)種先聲(sheng)奪人的(de)(de)(de)(de)效(xiao)果。因(yin)(yin)此，要進步酒(jiu)店(dian)(dian)餐飲(yin)(yin)整(zheng)體(ti)服務質量的(de)(de)(de)(de)水平，就必須(xu)重視酒(jiu)店(dian)(dian)餐廳(ting)(ting)的(de)(de)(de)(de)硬(ying)件設施。

酒(jiu)(jiu)店服務(wu)質量(liang)管理方(fang)法 明(ming)確(que)服務(wu)標準與流(liu)(liu)程(cheng) 酒(jiu)(jiu)店需要(yao)制(zhi)(zhi)定(ding)詳(xiang)盡的服務(wu)質量(liang)標準及流(liu)(liu)程(cheng)，AG真人國際(ji)(china)官方(fang)網站酒(jiu)(jiu)店餐飲(yin)行(xing)業(ye)如(ru)何管理確(que)保每一項服務(wu)都有(you)明(ming)確(que)的操作規(gui)范(fan)和質量(liang)要(yao)求。這些標準應包括前(qian)臺接(jie)待、客(ke)房服務(wu)、餐飲(yin)服務(wu)和后臺支(zhi)持等方(fang)面。通過制(zhi)(zhi)定(ding)清(qing)晰的服務(wu)標準，員工能夠(gou)明(ming)確(que)自身職責，提供一致的高質量(liang)服務(wu)。

餐(can)飲(yin)服(fu)(fu)務過程中(zhong)，AG真人國際(china)官(guan)方網站酒(jiu)(jiu)(jiu)店餐(can)飲(yin)行業如(ru)何管理服(fu)(fu)務員(yuan)為顧(gu)客(ke)提供的(de)(de)餐(can)飲(yin)產品(pin)(pin)，主要(yao)包括酒(jiu)(jiu)(jiu)樓的(de)(de)菜(cai)肴(yao)、點(dian)心、酒(jiu)(jiu)(jiu)水飲(yin)料等。酒(jiu)(jiu)(jiu)樓餐(can)飲(yin)產品(pin)(pin)的(de)(de)質量(liang)(liang)需要(yao)后臺(tai)(tai)操(cao)作與前(qian)臺(tai)(tai)服(fu)(fu)務的(de)(de)通力協作與配合，后臺(tai)(tai)廚師制作精美菜(cai)肴(yao)，跑菜(cai)員(yuan)要(yao)在(zai)第一時間(jian)(jian)將(jiang)菜(cai)肴(yao)送達，看臺(tai)(tai)員(yuan)要(yao)在(zai)第一時間(jian)(jian)將(jiang)菜(cai)品(pin)(pin)上桌。酒(jiu)(jiu)(jiu)樓餐(can)飲(yin)產品(pin)(pin)質量(liang)(liang)是顧(gu)客(ke)評價餐(can)飲(yin)服(fu)(fu)務質量(liang)(liang)優劣的(de)(de)關鍵因素之一。

餐(can)飲環(huan)境(jing)。即餐(can)飲設備、設施(shi)，AG真人國際(ji)(china)官(guan)方(fang)網站酒店(dian)餐(can)飲行業如何管(guan)理如桌椅，餐(can)具(ju)用品，環(huan)境(jing)裝飾品等等，形成的(de)具(ju)有特殊(shu)風格的(de)就餐(can)空(kong)間。

餐(can)(can)(can)(can)(can)飲(yin)(yin)(yin)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)6大管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)要(yao)(yao)(yao)(yao)點是(shi)(shi)(shi)(shi)(shi)什(shen)么(me)? 餐(can)(can)(can)(can)(can)飲(yin)(yin)(yin)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)6大管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)要(yao)(yao)(yao)(yao)點：常(chang)(chang)分(fen)(fen)類：就是(shi)(shi)(shi)(shi)(shi)把(ba)(ba)酒(jiu)(jiu)(jiu)(jiu)(jiu)(jiu)店(dian)(dian)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)所有(you)(you)(you)(you)(you)(you)物(wu)品(pin)(pin)(pin)(pin)分(fen)(fen)成(cheng)(cheng)(cheng)(cheng)兩類：一類是(shi)(shi)(shi)(shi)(shi)不(bu)(bu)再用(yong)(yong)了(le)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)，AG真(zhen)人(ren)(ren)(ren)國(guo)際(china)官方(fang)(fang)網站酒(jiu)(jiu)(jiu)(jiu)(jiu)(jiu)店(dian)(dian)餐(can)(can)(can)(can)(can)飲(yin)(yin)(yin)行(xing)業(ye)(ye)(ye)如(ru)何(he)(he)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)另一類是(shi)(shi)(shi)(shi)(shi)還(huan)(huan)要(yao)(yao)(yao)(yao)用(yong)(yong)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)。常(chang)(chang)整(zheng)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)：就是(shi)(shi)(shi)(shi)(shi)把(ba)(ba)不(bu)(bu)用(yong)(yong)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)物(wu)品(pin)(pin)(pin)(pin)清(qing)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)掉，把(ba)(ba)還(huan)(huan)要(yao)(yao)(yao)(yao)用(yong)(yong)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)物(wu)品(pin)(pin)(pin)(pin)數(shu)量(liang)降(jiang)(jiang)到最(zui)低安(an)全(quan)(quan)用(yong)(yong)量(liang)，然后擺放(fang)井然有(you)(you)(you)(you)(you)(you)序(xu)，貼上(shang)(shang)任(ren)何(he)(he)人(ren)(ren)(ren)一看就能(neng)(neng)明白的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)標簽。常(chang)(chang)清(qing)潔：就是(shi)(shi)(shi)(shi)(shi)整(zheng)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)完了(le)就要(yao)(yao)(yao)(yao)給物(wu)品(pin)(pin)(pin)(pin)、設(she)施(shi)做(zuo)(zuo)清(qing)潔工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)。采(cai)(cai)(cai)購(gou)(gou)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)：采(cai)(cai)(cai)購(gou)(gou)環節是(shi)(shi)(shi)(shi)(shi)餐(can)(can)(can)(can)(can)飲(yin)(yin)(yin)業(ye)(ye)(ye)務(wu)(wu)(wu)(wu)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)重(zhong)(zhong)中(zhong)(zhong)(zhong)之(zhi)重(zhong)(zhong)，它直接關(guan)(guan)系(xi)到食(shi)品(pin)(pin)(pin)(pin)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)安(an)全(quan)(quan)性(xing)和(he)(he)成(cheng)(cheng)(cheng)(cheng)本(ben)(ben)(ben)(ben)(ben)(ben)效(xiao)益。管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)者(zhe)(zhe)(zhe)需(xu)確保(bao)食(shi)材(cai)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)質(zhi)量(liang)和(he)(he)來源(yuan)(yuan)(yuan)，同時(shi)(shi)通(tong)(tong)(tong)過(guo)(guo)有(you)(you)(you)(you)(you)(you)效(xiao)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)成(cheng)(cheng)(cheng)(cheng)本(ben)(ben)(ben)(ben)(ben)(ben)控(kong)制(zhi)(zhi)策略(lve)，降(jiang)(jiang)低整(zheng)體運營(ying)成(cheng)(cheng)(cheng)(cheng)本(ben)(ben)(ben)(ben)(ben)(ben)。 廚(chu)師管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)：廚(chu)師團(tuan)隊是(shi)(shi)(shi)(shi)(shi)菜品(pin)(pin)(pin)(pin)質(zhi)量(liang)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)核心(xin)力量(liang)。管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)者(zhe)(zhe)(zhe)應與(yu)廚(chu)師建立良(liang)好(hao)(hao)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)溝通(tong)(tong)(tong)，不(bu)(bu)斷提升(sheng)他們(men)(men)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)烹飪技能(neng)(neng)和(he)(he)菜品(pin)(pin)(pin)(pin)創新能(neng)(neng)力。餐(can)(can)(can)(can)(can)飲(yin)(yin)(yin)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)6大管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)要(yao)(yao)(yao)(yao)點包(bao)括：采(cai)(cai)(cai)購(gou)(gou)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)、廚(chu)師管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)、服(fu)(fu)務(wu)(wu)(wu)(wu)質(zhi)量(liang)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)、餐(can)(can)(can)(can)(can)廳(ting)定(ding)位管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)、人(ren)(ren)(ren)力資源(yuan)(yuan)(yuan)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)、成(cheng)(cheng)(cheng)(cheng)本(ben)(ben)(ben)(ben)(ben)(ben)技術(shu)營(ying)銷管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)。采(cai)(cai)(cai)購(gou)(gou)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)：采(cai)(cai)(cai)購(gou)(gou)是(shi)(shi)(shi)(shi)(shi)餐(can)(can)(can)(can)(can)飲(yin)(yin)(yin)運營(ying)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)關(guan)(guan)鍵環節，關(guan)(guan)系(xi)到食(shi)品(pin)(pin)(pin)(pin)安(an)全(quan)(quan)和(he)(he)成(cheng)(cheng)(cheng)(cheng)本(ben)(ben)(ben)(ben)(ben)(ben)控(kong)制(zhi)(zhi)。要(yao)(yao)(yao)(yao)從源(yuan)(yuan)(yuan)頭(tou)抓起，確保(bao)采(cai)(cai)(cai)購(gou)(gou)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)食(shi)材(cai)和(he)(he)食(shi)品(pin)(pin)(pin)(pin)質(zhi)量(liang)安(an)全(quan)(quan)，同時(shi)(shi)控(kong)制(zhi)(zhi)采(cai)(cai)(cai)購(gou)(gou)成(cheng)(cheng)(cheng)(cheng)本(ben)(ben)(ben)(ben)(ben)(ben)，以(yi)(yi)降(jiang)(jiang)低整(zheng)體運營(ying)成(cheng)(cheng)(cheng)(cheng)本(ben)(ben)(ben)(ben)(ben)(ben)。關(guan)(guan)于(yu)餐(can)(can)(can)(can)(can)飲(yin)(yin)(yin)該如(ru)何(he)(he)經(jing)(jing)(jing)營(ying)與(yu)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li) 餐(can)(can)(can)(can)(can)飲(yin)(yin)(yin)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)具(ju)體包(bao)含有(you)(you)(you)(you)(you)(you)四個(ge)方(fang)(fang)面，對(dui)客(ke)(ke)人(ren)(ren)(ren)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)服(fu)(fu)務(wu)(wu)(wu)(wu)，菜品(pin)(pin)(pin)(pin)和(he)(he)廚(chu)房管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)，酒(jiu)(jiu)(jiu)(jiu)(jiu)(jiu)水(shui)方(fang)(fang)面的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)，員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)情況(kuang)記錄的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)。完善體系(xi)，規避(bi)經(jing)(jing)(jing)營(ying)短板 中(zhong)(zhong)(zhong)國(guo)餐(can)(can)(can)(can)(can)飲(yin)(yin)(yin)市(shi)場(chang)有(you)(you)(you)(you)(you)(you)602萬家餐(can)(can)(can)(can)(can)廳(ting)，只有(you)(you)(you)(you)(you)(you)20%的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)餐(can)(can)(can)(can)(can)廳(ting)真(zhen)正賺錢。部(bu)(bu)分(fen)(fen)餐(can)(can)(can)(can)(can)飲(yin)(yin)(yin)品(pin)(pin)(pin)(pin)牌在(zai)(zai)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)系(xi)統方(fang)(fang)面與(yu)國(guo)外品(pin)(pin)(pin)(pin)牌存在(zai)(zai)差距。減(jian)少(shao)(shao)這種(zhong)差距是(shi)(shi)(shi)(shi)(shi)當(dang)前中(zhong)(zhong)(zhong)國(guo)餐(can)(can)(can)(can)(can)飲(yin)(yin)(yin)人(ren)(ren)(ren)需(xu)要(yao)(yao)(yao)(yao)努力的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)事情。大數(shu)據(ju)運營(ying)，打破信(xin)息孤島 餐(can)(can)(can)(can)(can)廳(ting)運營(ying)依(yi)賴于(yu)地(di)區(qu)餐(can)(can)(can)(can)(can)廳(ting)數(shu)據(ju)診斷系(xi)統。整(zheng)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)客(ke)(ke)源(yuan)(yuan)(yuan)資料 對(dui)于(yu)顧(gu)客(ke)(ke)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)資料，喜好(hao)(hao)口感(gan)，就餐(can)(can)(can)(can)(can)習(xi)慣(guan)等(deng)(deng)做(zuo)(zuo)一個(ge)簡單記錄，下一次來的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)時(shi)(shi)候，能(neng)(neng)準(zhun)(zhun)(zhun)確的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)按照要(yao)(yao)(yao)(yao)求上(shang)(shang)菜，或者(zhe)(zhe)(zhe)是(shi)(shi)(shi)(shi)(shi)增減(jian)小菜，或者(zhe)(zhe)(zhe)咸淡口感(gan)等(deng)(deng)，會(hui)在(zai)(zai)顧(gu)客(ke)(ke)心(xin)里建立一個(ge)良(liang)好(hao)(hao)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)印象，對(dui)于(yu)提升(sheng)顧(gu)客(ke)(ke)粘性(xing)更關(guan)(guan)鍵。餐(can)(can)(can)(can)(can)飲(yin)(yin)(yin)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)1：首(shou)先(xian)是(shi)(shi)(shi)(shi)(shi)溝通(tong)(tong)(tong)協調(diao)(diao)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li) 內(nei)部(bu)(bu)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)團(tuan)隊精神(shen)(shen)和(he)(he)合作(zuo)(zuo)(zuo)(zuo)(zuo)精神(shen)(shen)為關(guan)(guan)鍵，內(nei)部(bu)(bu)個(ge)小部(bu)(bu)門有(you)(you)(you)(you)(you)(you)效(xiao)并(bing)(bing)以(yi)(yi)書面溝通(tong)(tong)(tong)有(you)(you)(you)(you)(you)(you)助(zhu)于(yu)準(zhun)(zhun)(zhun)確性(xing)，如(ru)有(you)(you)(you)(you)(you)(you)環節出現(xian)漏洞，管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)者(zhe)(zhe)(zhe)應馬上(shang)(shang)協調(diao)(diao)，做(zuo)(zuo)好(hao)(hao)有(you)(you)(you)(you)(you)(you)章(zhang)可(ke)(ke)循(xun)，有(you)(you)(you)(you)(you)(you)章(zhang)必(bi)(bi)循(xun)。好(hao)(hao)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)溝通(tong)(tong)(tong)，協調(diao)(diao)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)，可(ke)(ke)減(jian)少(shao)(shao)內(nei)部(bu)(bu)矛盾(dun)化(hua)(hua)(hua)，提高(gao)(gao)服(fu)(fu)務(wu)(wu)(wu)(wu)與(yu)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)效(xiao)率，這就是(shi)(shi)(shi)(shi)(shi)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)者(zhe)(zhe)(zhe)必(bi)(bi)經(jing)(jing)(jing)之(zhi)路。怎么(me)才能(neng)(neng)做(zuo)(zuo)好(hao)(hao)餐(can)(can)(can)(can)(can)飲(yin)(yin)(yin)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)? 成(cheng)(cheng)(cheng)(cheng)本(ben)(ben)(ben)(ben)(ben)(ben)控(kong)制(zhi)(zhi)：成(cheng)(cheng)(cheng)(cheng)本(ben)(ben)(ben)(ben)(ben)(ben)控(kong)制(zhi)(zhi)是(shi)(shi)(shi)(shi)(shi)餐(can)(can)(can)(can)(can)廳(ting)經(jing)(jing)(jing)營(ying)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)重(zhong)(zhong)要(yao)(yao)(yao)(yao)方(fang)(fang)面之(zhi)一。餐(can)(can)(can)(can)(can)廳(ting)需(xu)要(yao)(yao)(yao)(yao)制(zhi)(zhi)定(ding)合理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)預算，并(bing)(bing)采(cai)(cai)(cai)取措(cuo)施(shi)控(kong)制(zhi)(zhi)成(cheng)(cheng)(cheng)(cheng)本(ben)(ben)(ben)(ben)(ben)(ben)。例如(ru)，可(ke)(ke)以(yi)(yi)優化(hua)(hua)(hua)采(cai)(cai)(cai)購(gou)(gou)流程(cheng)(cheng)、減(jian)少(shao)(shao)浪(lang)費、降(jiang)(jiang)低能(neng)(neng)源(yuan)(yuan)(yuan)消(xiao)耗等(deng)(deng)。人(ren)(ren)(ren)員(yuan)(yuan)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)：人(ren)(ren)(ren)員(yuan)(yuan)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)是(shi)(shi)(shi)(shi)(shi)餐(can)(can)(can)(can)(can)廳(ting)經(jing)(jing)(jing)營(ying)中(zhong)(zhong)(zhong)不(bu)(bu)可(ke)(ke)或缺的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)一部(bu)(bu)分(fen)(fen)。餐(can)(can)(can)(can)(can)廳(ting)需(xu)要(yao)(yao)(yao)(yao)招聘、培訓和(he)(he)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)，以(yi)(yi)確保(bao)他們(men)(men)能(neng)(neng)夠(gou)勝任(ren)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)并(bing)(bing)提供優質(zhi)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)服(fu)(fu)務(wu)(wu)(wu)(wu)。餐(can)(can)(can)(can)(can)飲(yin)(yin)(yin)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)1：首(shou)先(xian)是(shi)(shi)(shi)(shi)(shi)溝通(tong)(tong)(tong)協調(diao)(diao)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li) 內(nei)部(bu)(bu)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)團(tuan)隊精神(shen)(shen)和(he)(he)合作(zuo)(zuo)(zuo)(zuo)(zuo)精神(shen)(shen)為關(guan)(guan)鍵，內(nei)部(bu)(bu)個(ge)小部(bu)(bu)門有(you)(you)(you)(you)(you)(you)效(xiao)并(bing)(bing)以(yi)(yi)書面溝通(tong)(tong)(tong)有(you)(you)(you)(you)(you)(you)助(zhu)于(yu)準(zhun)(zhun)(zhun)確性(xing)，如(ru)有(you)(you)(you)(you)(you)(you)環節出現(xian)漏洞，管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)者(zhe)(zhe)(zhe)應馬上(shang)(shang)協調(diao)(diao)，做(zuo)(zuo)好(hao)(hao)有(you)(you)(you)(you)(you)(you)章(zhang)可(ke)(ke)循(xun)，有(you)(you)(you)(you)(you)(you)章(zhang)必(bi)(bi)循(xun)。好(hao)(hao)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)溝通(tong)(tong)(tong)，協調(diao)(diao)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)，可(ke)(ke)減(jian)少(shao)(shao)內(nei)部(bu)(bu)矛盾(dun)化(hua)(hua)(hua)，提高(gao)(gao)服(fu)(fu)務(wu)(wu)(wu)(wu)與(yu)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)效(xiao)率，這就是(shi)(shi)(shi)(shi)(shi)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)者(zhe)(zhe)(zhe)必(bi)(bi)經(jing)(jing)(jing)之(zhi)路。通(tong)(tong)(tong)過(guo)(guo)企業(ye)(ye)(ye)文(wen)化(hua)(hua)(hua)進(jin)行(xing)餐(can)(can)(can)(can)(can)飲(yin)(yin)(yin)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)是(shi)(shi)(shi)(shi)(shi)必(bi)(bi)備武器 餐(can)(can)(can)(can)(can)飲(yin)(yin)(yin)企業(ye)(ye)(ye)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)企業(ye)(ye)(ye)文(wen)化(hua)(hua)(hua)是(shi)(shi)(shi)(shi)(shi)餐(can)(can)(can)(can)(can)飲(yin)(yin)(yin)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)決(jue)策層人(ren)(ren)(ren)格(ge)魅(mei)力和(he)(he)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)念(nian)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)集中(zhong)(zhong)(zhong)體現(xian)，是(shi)(shi)(shi)(shi)(shi)員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)在(zai)(zai)餐(can)(can)(can)(can)(can)飲(yin)(yin)(yin)企業(ye)(ye)(ye)中(zhong)(zhong)(zhong)無形的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)行(xing)為準(zhun)(zhun)(zhun)則(ze)。作(zuo)(zuo)(zuo)(zuo)(zuo)為餐(can)(can)(can)(can)(can)飲(yin)(yin)(yin)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)者(zhe)(zhe)(zhe)有(you)(you)(you)(you)(you)(you)責(ze)任(ren)通(tong)(tong)(tong)過(guo)(guo)各種(zhong)方(fang)(fang)式經(jing)(jing)(jing)常(chang)(chang)對(dui)員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)進(jin)行(xing)企業(ye)(ye)(ye)文(wen)化(hua)(hua)(hua)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)宣導(dao)，并(bing)(bing)以(yi)(yi)身(shen)作(zuo)(zuo)(zuo)(zuo)(zuo)則(ze)，身(shen)正為范。管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)過(guo)(guo)程(cheng)(cheng)也是(shi)(shi)(shi)(shi)(shi)餐(can)(can)(can)(can)(can)飲(yin)(yin)(yin)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)者(zhe)(zhe)(zhe)學(xue)習(xi)提高(gao)(gao)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)過(guo)(guo)程(cheng)(cheng)。學(xue)習(xi)沒有(you)(you)(you)(you)(you)(you)止(zhi)境，提高(gao)(gao)也沒有(you)(you)(you)(you)(you)(you)止(zhi)境。現(xian)在(zai)(zai)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)社會(hui)不(bu)(bu)學(xue)習(xi)就落(luo)后，就面臨被淘(tao)汰的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)危(wei)險，不(bu)(bu)要(yao)(yao)(yao)(yao)因為“忘了(le)學(xue)習(xi)”而從管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)者(zhe)(zhe)(zhe)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)崗位上(shang)(shang)“光榮退休”。如(ru)果(guo)你能(neng)(neng)夠(gou)做(zuo)(zuo)到以(yi)(yi)上(shang)(shang)幾點，把(ba)(ba)以(yi)(yi)上(shang)(shang)極點管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)熟記于(yu)心(xin)，相信(xin)餐(can)(can)(can)(can)(can)飲(yin)(yin)(yin)店(dian)(dian)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)并(bing)(bing)不(bu)(bu)難(nan)。一方(fang)(fang)面通(tong)(tong)(tong)過(guo)(guo)對(dui)客(ke)(ke)人(ren)(ren)(ren)滿意度的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)詢問拜(bai)訪和(he)(he)客(ke)(ke)人(ren)(ren)(ren)投訴的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)調(diao)(diao)查(cha)(cha)、了(le)解(jie)、處(chu)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)，做(zuo)(zuo)到問題要(yao)(yao)(yao)(yao)查(cha)(cha)明、解(jie)決(jue)要(yao)(yao)(yao)(yao)及(ji)時(shi)(shi)、舉一能(neng)(neng)反三；另一方(fang)(fang)面要(yao)(yao)(yao)(yao)尊重(zhong)(zhong)員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)，信(xin)任(ren)員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)，聽(ting)取他們(men)(men)對(dui)飯店(dian)(dian)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)經(jing)(jing)(jing)營(ying)合理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)化(hua)(hua)(hua)意見，充分(fen)(fen)發掘員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)中(zhong)(zhong)(zhong)蘊藏的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)巨大潛力，為飯店(dian)(dian)決(jue)策提供有(you)(you)(you)(you)(you)(you)價(jia)值的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)第一手材(cai)料，做(zuo)(zuo)到賓客(ke)(ke)滿意、員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)舒心(xin)、上(shang)(shang)下同心(xin)。做(zuo)(zuo)為一個(ge)酒(jiu)(jiu)(jiu)(jiu)(jiu)(jiu)店(dian)(dian)餐(can)(can)(can)(can)(can)飲(yin)(yin)(yin)行(xing)業(ye)(ye)(ye)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)領班該如(ru)何(he)(he)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong) 1、領班應監督(du)下屬員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)，以(yi)(yi)確保(bao)實現(xian)酒(jiu)(jiu)(jiu)(jiu)(jiu)(jiu)店(dian)(dian)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)經(jing)(jing)(jing)營(ying)要(yao)(yao)(yao)(yao)求，還(huan)(huan)需(xu)在(zai)(zai)本(ben)(ben)(ben)(ben)(ben)(ben)班組起到領導(dao)作(zuo)(zuo)(zuo)(zuo)(zuo)用(yong)(yong)，在(zai)(zai)需(xu)要(yao)(yao)(yao)(yao)時(shi)(shi)直接參與(yu)餐(can)(can)(can)(can)(can)廳(ting)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)服(fu)(fu)務(wu)(wu)(wu)(wu)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)，是(shi)(shi)(shi)(shi)(shi)酒(jiu)(jiu)(jiu)(jiu)(jiu)(jiu)店(dian)(dian)營(ying)業(ye)(ye)(ye)過(guo)(guo)程(cheng)(cheng)中(zhong)(zhong)(zhong)，工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)量(liang)最(zui)大最(zui)辛苦(ku)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)者(zhe)(zhe)(zhe)。 所以(yi)(yi)要(yao)(yao)(yao)(yao)求領班是(shi)(shi)(shi)(shi)(shi)： 領導(dao)本(ben)(ben)(ben)(ben)(ben)(ben)班組員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)進(jin)行(xing)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)人(ren)(ren)(ren)。 領班不(bu)(bu)僅領導(dao)、指(zhi)揮下屬去工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)，而且自己(ji)還(huan)(huan)是(shi)(shi)(shi)(shi)(shi)親自承擔重(zhong)(zhong)要(yao)(yao)(yao)(yao)服(fu)(fu)務(wu)(wu)(wu)(wu) 工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)人(ren)(ren)(ren)。2、對(dui)餐(can)(can)(can)(can)(can)飲(yin)(yin)(yin)部(bu)(bu)主管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)負(fu)責(ze)，執(zhi)行(xing)主管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)指(zhi)令，并(bing)(bing)向其回(hui)報工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)。享有(you)(you)(you)(you)(you)(you)領班之(zhi)規定(ding)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)職(zhi)權，負(fu)責(ze)現(xian)場(chang)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)和(he)(he)督(du)導(dao)所屬區(qu)域員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)，以(yi)(yi)身(shen)作(zuo)(zuo)(zuo)(zuo)(zuo)則(ze)帶領員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)按餐(can)(can)(can)(can)(can)廳(ting)服(fu)(fu)務(wu)(wu)(wu)(wu)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)規范和(he)(he)質(zhi)量(liang)要(yao)(yao)(yao)(yao)求，做(zuo)(zuo)好(hao)(hao)本(ben)(ben)(ben)(ben)(ben)(ben)區(qu)域清(qing)潔衛(wei)生(sheng)及(ji)接待(dai)服(fu)(fu)務(wu)(wu)(wu)(wu)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)。現(xian)場(chang)檢(jian)查(cha)(cha)、督(du)導(dao)禮節禮貌(mao)、儀表儀容、考(kao)勤(qin)考(kao)紀、衛(wei)生(sheng)等(deng)(deng)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)質(zhi)量(liang)及(ji)開餐(can)(can)(can)(can)(can)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)準(zhun)(zhun)(zhun)備工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)。3、●負(fu)責(ze)員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)考(kao)勤(qin)，工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)班次的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)編排(pai)，檢(jian)查(cha)(cha)員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)儀表、儀容，做(zuo)(zuo)好(hao)(hao)營(ying)業(ye)(ye)(ye)前準(zhun)(zhun)(zhun)備工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)。●檢(jian)查(cha)(cha)各調(diao)(diao)酒(jiu)(jiu)(jiu)(jiu)(jiu)(jiu)員(yuan)(yuan)在(zai)(zai)調(diao)(diao)制(zhi)(zhi)酒(jiu)(jiu)(jiu)(jiu)(jiu)(jiu)水(shui)時(shi)(shi)，是(shi)(shi)(shi)(shi)(shi)否配量(liang)準(zhun)(zhun)(zhun)確，技術(shu)熟練，服(fu)(fu)務(wu)(wu)(wu)(wu)周到。●檢(jian)查(cha)(cha)酒(jiu)(jiu)(jiu)(jiu)(jiu)(jiu)吧、酒(jiu)(jiu)(jiu)(jiu)(jiu)(jiu)柜(ju)(ju)、冷藏柜(ju)(ju)等(deng)(deng)地(di)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)清(qing)潔。●對(dui)員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)進(jin)行(xing)業(ye)(ye)(ye)務(wu)(wu)(wu)(wu)培訓，提高(gao)(gao)員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)素(su)質(zhi)、調(diao)(diao)酒(jiu)(jiu)(jiu)(jiu)(jiu)(jiu)技能(neng)(neng)和(he)(he)服(fu)(fu)務(wu)(wu)(wu)(wu)水(shui)平，定(ding)期對(dui)員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)表現(xian)作(zuo)(zuo)(zuo)(zuo)(zuo) 出評估(gu)。●負(fu)責(ze)酒(jiu)(jiu)(jiu)(jiu)(jiu)(jiu)吧用(yong)(yong)具(ju)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)保(bao)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)和(he)(he)管(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)(li)(li)。