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本文目錄一覽：

• 1、固定菜單在餐飲管理方面有哪些作用
• 2、餐飲樓面的管理知識有哪些
• 3、點菜員崗位的工作職責
• 4、點菜員是干什么的
• 5、餐飲管理的基本知識

固定菜單在餐飲管理方面有哪些作用

餐飲(yin)管理(li)(li)軟(ruan)件(jian)是(shi)計算機技(ji)術、觸摸嵌(qian)入式技(ji)術、電子技(ji)術和(he)餐飲(yin)娛(yu)樂行業具體應用相結合的產(chan)物。 高(gao)效點(dian)(dian)菜(cai)(cai)：餐飲(yin)管理(li)(li)軟(ruan)件(jian)方(fang)(fang)便點(dian)(dian)菜(cai)(cai)員與(yu)顧(gu)客(ke)溝通，AG真人國際(china)官方(fang)(fang)網站|酒(jiu)店餐飲(yin)管理(li)(li)點(dian)(dian)菜(cai)(cai)技(ji)能更(geng)好展示(shi)主推菜(cai)(cai)品，有效提(ti)高(gao)單桌消 費額；餐廳繁忙時，方(fang)(fang)便顧(gu) 客(ke)自(zi)助點(dian)(dian)菜(cai)(cai)，有效節約人工，提(ti)高(gao)服(fu)務質量(liang)。

首先，AG真(zhen)人國際(china)官方網(wang)站|酒店餐(can)(can)飲管(guan)理(li)點菜(cai)(cai)技能菜(cai)(cai)單決定(ding)了餐(can)(can)飲設施的(de)配置(zhi)，包括設備的(de)選擇和(he)原料采(cai)購(gou)策略。它(ta)引導(dao)企業根(gen)據市(shi)場(chang)需(xu)求(qiu)選購(gou)設備，以(yi)及合理(li)安排原料庫存(cun)，確保供(gong)應的(de)靈活性和(he)效率。其次，菜(cai)(cai)單的(de)風格和(he)主題(ti)反映了餐(can)(can)廳的(de)定(ding)位和(he)特色，影響了員(yuan)工的(de)數量和(he)質(zhi)量要(yao)求(qiu)，如(ru)需(xu)要(yao)聘請具有特定(ding)技能的(de)廚師和(he)服務員(yuan)以(yi)滿(man)足(zu)菜(cai)(cai)單的(de)制(zhi)作(zuo)和(he)服務需(xu)求(qiu)。

在(zai)開業構思階段(duan)，AG真(zhen)人國際(china)官(guan)方網站(zhan)|酒店餐(can)飲管理(li)點菜(cai)技(ji)能(neng)要(yao)設計一個(ge)試驗(yan)(yan)性菜(cai)單草案。它可幫助(zhu)管理(li)人員決定餐(can)廳(ting)經營的(de)類別。試驗(yan)(yan)性菜(cai)單在(zai)樹立餐(can)廳(ting)形象(xiang)方面是一個(ge)十分重要(yao)的(de)工具。如果試驗(yan)(yan)性菜(cai)單編制得合適，就能(neng)吸引餐(can)廳(ting)計劃的(de)目(mu)標顧客，并把餐(can)廳(ting)經營的(de)主題傳遞出去。開業構思階段(duan)的(de)菜(cai)單應反映如下內容：餐(can)廳(ting)針(zhen)對(dui)的(de)目(mu)標對(dui)象(xiang)。

菜單(dan)(dan)是現(xian)代(dai)餐飲企業營銷乃至整個經(jing)營環節的(de)關(guan)鍵要素。西方(fang)學者考西沃曾經(jing)以《以菜單(dan)(dan)進行管理(li)》一書，AG真人國(guo)際(china)官(guan)方(fang)網站|酒店餐飲管理(li)點菜技能系(xi)統地提(ti)出了以菜單(dan)(dan)出發，全面構建企業運營與管理(li)體系(xi)的(de)主張。

餐(can)飲(yin)管理(li)(li)包含以下幾個方(fang)面(mian)：菜(cai)單(dan)管理(li)(li) 菜(cai)單(dan)是(shi)餐(can)飲(yin)管理(li)(li)的(de)核心之一。這包括(kuo)菜(cai)單(dan)的(de)設計(ji)、更(geng)新以及菜(cai)品(pin)的(de)價格定位。管理(li)(li)者需要了解客人的(de)口味(wei)偏好，AG真人國際(china)官方(fang)網站|酒店(dian)餐(can)飲(yin)管理(li)(li)點菜(cai)技能根據市場需求調整菜(cai)品(pin)，并確保菜(cai)單(dan)上的(de)菜(cai)品(pin)具有吸引力和(he)競(jing)爭力。同時，合理(li)(li)的(de)定價策略也是(shi)關鍵，既要考慮(lv)成本，也要考慮(lv)客人的(de)接受度。

【答案】：D 固(gu)定(ding)菜(cai)單(dan)又稱(cheng)標準(zhun)菜(cai)單(dan)，AG真(zhen)人國際(china)官方網站|酒店(dian)餐飲管(guan)理點菜(cai)技能是一種(zhong)菜(cai)式內容標準(zhun)化而(er)且不(bu)作(zuo)經(jing)常性調(diao)整的菜(cai)單(dan)。固(gu)定(ding)菜(cai)單(dan)適用于就餐客人人數較多而(er)且趨于流動的餐飲企業。飯店(dian)、社會餐館大多采用固(gu)定(ding)菜(cai)單(dan)，而(er)學校、機關、工廠的食堂(tang)餐廳(ting)，則(ze)不(bu)宜(yi)使用這(zhe)類菜(cai)單(dan)。固(gu)定(ding)菜(cai)單(dan)一經(jing)合理制定(ding)，便(bian)長期使用，因(yin)此可以省去管(guan)理者(zhe)不(bu)少精力和時間。

餐(can)(can)(can)(can)飲(yin)(yin)(yin)樓面(mian)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)管(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)知識(shi)(shi)(shi)(shi)有(you)(you)(you)(you)(you)哪些 1、前(qian)廳(ting)經(jing)理(li)(li)(li)(li)(li)：全(quan)面(mian)負(fu)責(ze)(ze)(ze)(ze)前(qian)廳(ting)接(jie)(jie)待服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)(wu)組(zu)織工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)，AG真人(ren)(ren)(ren)(ren)(ren)(ren)國際(china)官方(fang)網站(zhan)|酒(jiu)(jiu)(jiu)(jiu)(jiu)店(dian)(dian)(dian)餐(can)(can)(can)(can)飲(yin)(yin)(yin)管(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)點(dian)(dian)(dian)(dian)(dian)(dian)(dian)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)技(ji)能(neng)對整(zheng)個(ge)餐(can)(can)(can)(can)廳(ting)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)(wu)人(ren)(ren)(ren)(ren)(ren)(ren)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)，服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)(wu)質量(liang)進行(xing)(xing)管(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)。包(bao)括：制(zhi)(zhi)定(ding)(ding)前(qian)廳(ting)各項(xiang)管(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)制(zhi)(zhi)度(du)，工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)規(gui)范(fan)、程(cheng)序和(he)(he)(he)(he)(he)標準(zhun)(zhun).制(zhi)(zhi)定(ding)(ding)營銷計(ji)劃(hua)和(he)(he)(he)(he)(he)培訓計(ji)劃(hua)，并(bing)報總經(jing)理(li)(li)(li)(li)(li)批(pi)準(zhun)(zhun)以(yi)后，負(fu)責(ze)(ze)(ze)(ze)組(zu)織實施。2、建(jian)立(li)餐(can)(can)(can)(can)廳(ting)案(an)例收集(ji)制(zhi)(zhi)度(du)，減少(shao)顧(gu)(gu)(gu)(gu)客(ke)(ke)(ke)(ke)(ke)投(tou)(tou)訴(su)幾(ji)率(lv)，收集(ji)餐(can)(can)(can)(can)廳(ting)顧(gu)(gu)(gu)(gu)客(ke)(ke)(ke)(ke)(ke)對服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)(wu)質量(liang)、品(pin)質等(deng)方(fang)面(mian)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)投(tou)(tou)訴(su)，作(zuo)(zuo)(zuo)(zuo)為(wei)(wei)(wei)(wei)改善(shan)日(ri)(ri)常(chang)管(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)及(ji)(ji)服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)(wu)提(ti)供(gong)重要(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)依據，餐(can)(can)(can)(can)廳(ting)所有(you)(you)(you)(you)(you)人(ren)(ren)(ren)(ren)(ren)(ren)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)對收集(ji)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)案(an)例進行(xing)(xing)分(fen)析總結，針(zhen)對問(wen)題拿出解(jie)決(jue)方(fang)案(an)，使(shi)日(ri)(ri)常(chang)服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)(wu)更具針(zhen)對性(xing)(xing)，減少(shao)了(le)顧(gu)(gu)(gu)(gu)客(ke)(ke)(ke)(ke)(ke)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)投(tou)(tou)訴(su)幾(ji)率(lv)。3、一(yi)(yi) 你(ni)要(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)和(he)(he)(he)(he)(he)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)之間學(xue)會(hui)(hui)(hui)包(bao)容(rong)(rong)，包(bao)容(rong)(rong)包(bao)括一(yi)(yi)種(zhong)個(ge)性(xing)(xing)，只(zhi)要(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)他(ta)(ta)不(bu)違反制(zhi)(zhi)度(du)，你(ni)要(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)學(xue)會(hui)(hui)(hui)接(jie)(jie)受他(ta)(ta)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)批(pi)評和(he)(he)(he)(he)(he)建(jian)議(yi)，也(ye)要(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)接(jie)(jie)受員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)獻媚，和(he)(he)(he)(he)(he)每(mei)一(yi)(yi)個(ge)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)之間相處(chu)，都學(xue)會(hui)(hui)(hui)讓(rang)他(ta)(ta)覺得你(ni)是(shi)(shi)(shi)他(ta)(ta)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)知己，做(zuo)(zuo)知己就(jiu)是(shi)(shi)(shi)會(hui)(hui)(hui)傾(qing)聽員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)意見，但是(shi)(shi)(shi)不(bu)要(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)馬(ma)上(shang)(shang)(shang)發表意見，而(er)是(shi)(shi)(shi)要(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)學(xue)會(hui)(hui)(hui)尊重。如同(tong)信(xin)徒拜觀(guan)音(yin)(yin)，為(wei)(wei)(wei)(wei)什么(me)(me)相信(xin)觀(guan)音(yin)(yin)，只(zhi)是(shi)(shi)(shi)因(yin)為(wei)(wei)(wei)(wei)觀(guan)音(yin)(yin)不(bu)說話。4、在(zai)(zai)(zai)指定(ding)(ding)崗位(wei)(wei)上(shang)(shang)(shang)監督并(bing)協(xie)助服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)(wu)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)給予顧(gu)(gu)(gu)(gu)客(ke)(ke)(ke)(ke)(ke)快(kuai)速、有(you)(you)(you)(you)(you)效且禮貌周全(quan)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)(wu)。 在(zai)(zai)(zai)指定(ding)(ding)崗位(wei)(wei)上(shang)(shang)(shang)負(fu)責(ze)(ze)(ze)(ze)客(ke)(ke)(ke)(ke)(ke)人(ren)(ren)(ren)(ren)(ren)(ren)訂菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)及(ji)(ji)飲(yin)(yin)(yin)食(shi)(shi)服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)(wu)，且必(bi)須掌握一(yi)(yi)定(ding)(ding)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)推(tui)(tui)(tui)(tui)銷技(ji)巧。 了(le)解(jie)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)單(dan)(dan)、酒(jiu)(jiu)(jiu)(jiu)(jiu)水(shui)、海鮮價格，每(mei)日(ri)(ri)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)式、例湯和(he)(he)(he)(he)(he)季(ji)節食(shi)(shi)品(pin)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)推(tui)(tui)(tui)(tui)介，并(bing)向(xiang)(xiang)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)傳達(da)(da)。 確保(bao)(bao)服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)(wu)崗位(wei)(wei)在(zai)(zai)(zai)營業前(qian)餐(can)(can)(can)(can)具儲備足夠(gou)，干(gan)(gan)凈整(zheng)潔(jie)。點(dian)(dian)(dian)(dian)(dian)(dian)(dian)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)崗位(wei)(wei)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)職責(ze)(ze)(ze)(ze) 1、服(fu)(fu)(fu)從工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)安(an)排(pai)，做(zuo)(zuo)好(hao)接(jie)(jie)待工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)，嚴格遵(zun)守(shou)上(shang)(shang)(shang)級管(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)。 熟悉(xi)(xi)各種(zhong)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)肴(yao)，了(le)解(jie)其原(yuan)料、烹飪方(fang)法及(ji)(ji)品(pin)味，熟悉(xi)(xi)各類飲(yin)(yin)(yin)品(pin)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)配方(fang)及(ji)(ji)特(te)點(dian)(dian)(dian)(dian)(dian)(dian)(dian)，以(yi)便對客(ke)(ke)(ke)(ke)(ke)推(tui)(tui)(tui)(tui)銷。按(an)(an)規(gui)定(ding)(ding)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)(wu)程(cheng)序，靈(ling)活(huo)主(zhu)動地為(wei)(wei)(wei)(wei)賓(bin)(bin)客(ke)(ke)(ke)(ke)(ke)提(ti)供(gong)盡善(shan)盡美(mei)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)(wu)，隨時(shi)(shi)(shi)幫(bang)(bang)(bang)助客(ke)(ke)(ke)(ke)(ke)人(ren)(ren)(ren)(ren)(ren)(ren)解(jie)決(jue)問(wen)題。2、職業點(dian)(dian)(dian)(dian)(dian)(dian)(dian)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)（點(dian)(dian)(dian)(dian)(dian)(dian)(dian)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)師）的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)職責(ze)(ze)(ze)(ze)有(you)(you)(you)(you)(you)四條：前(qian)期參與(yu)酒(jiu)(jiu)(jiu)(jiu)(jiu)店(dian)(dian)(dian)餐(can)(can)(can)(can)飲(yin)(yin)(yin)產(chan)品(pin)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)設(she)計(ji)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)，零(ling)客(ke)(ke)(ke)(ke)(ke)平(ping)餐(can)(can)(can)(can)廳(ting)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)點(dian)(dian)(dian)(dian)(dian)(dian)(dian)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)推(tui)(tui)(tui)(tui)薦(jian)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)，接(jie)(jie)受宴會(hui)(hui)(hui)和(he)(he)(he)(he)(he)進行(xing)(xing)宴會(hui)(hui)(hui)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)單(dan)(dan)、團隊套餐(can)(can)(can)(can)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)單(dan)(dan)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)設(she)計(ji)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)，后期的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)客(ke)(ke)(ke)(ke)(ke)戶關(guan)(guan)系管(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)與(yu)信(xin)息處(chu)理(li)(li)(li)(li)(li)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)。3、職責(ze)(ze)(ze)(ze)： 按(an)(an)時(shi)(shi)(shi)到(dao)(dao)崗，接(jie)(jie)受領(ling)班分(fen)配的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)任(ren)(ren)務(wu)(wu)(wu)(wu)(wu)(wu)(wu)。 做(zuo)(zuo)好(hao)所轄區域環(huan)(huan)境、物(wu)品(pin)設(she)備、餐(can)(can)(can)(can)具用(yong)(yong)具的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)衛生清潔(jie)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)。 做(zuo)(zuo)好(hao)開(kai)(kai)餐(can)(can)(can)(can)前(qian)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)各項(xiang)準(zhun)(zhun)備工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)，及(ji)(ji)時(shi)(shi)(shi)按(an)(an)要(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)求補充(chong)各種(zhong)物(wu)品(pin)。 按(an)(an)照標準(zhun)(zhun)和(he)(he)(he)(he)(he)要(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)求，規(gui)范(fan)擺臺(tai)，布(bu)置(zhi)餐(can)(can)(can)(can)廳(ting)，了(le)解(jie)預定(ding)(ding)及(ji)(ji)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)品(pin)酒(jiu)(jiu)(jiu)(jiu)(jiu)水(shui)信(xin)息。4、崗位(wei)(wei)職責(ze)(ze)(ze)(ze) 提(ti)供(gong)優質的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)顧(gu)(gu)(gu)(gu)客(ke)(ke)(ke)(ke)(ke)服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)(wu) 他(ta)(ta)們(men)(men)需要(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)熱情(qing)地迎(ying)接(jie)(jie)顧(gu)(gu)(gu)(gu)客(ke)(ke)(ke)(ke)(ke)，引導他(ta)(ta)們(men)(men)進入(ru)座位(wei)(wei)，并(bing)為(wei)(wei)(wei)(wei)他(ta)(ta)們(men)(men)提(ti)供(gong)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)單(dan)(dan)。在(zai)(zai)(zai)顧(gu)(gu)(gu)(gu)客(ke)(ke)(ke)(ke)(ke)點(dian)(dian)(dian)(dian)(dian)(dian)(dian)餐(can)(can)(can)(can)之后，服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)(wu)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)需幫(bang)(bang)(bang)助顧(gu)(gu)(gu)(gu)客(ke)(ke)(ke)(ke)(ke)解(jie)答(da)任(ren)(ren)何疑慮(lv)，并(bing)提(ti)供(gong)專業的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)建(jian)議(yi)。一(yi)(yi)旦顧(gu)(gu)(gu)(gu)客(ke)(ke)(ke)(ke)(ke)點(dian)(dian)(dian)(dian)(dian)(dian)(dian)餐(can)(can)(can)(can)完(wan)(wan)成(cheng)，服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)(wu)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)還需要(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)確保(bao)(bao)及(ji)(ji)時(shi)(shi)(shi)交(jiao)付菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)品(pin)，并(bing)在(zai)(zai)(zai)顧(gu)(gu)(gu)(gu)客(ke)(ke)(ke)(ke)(ke)用(yong)(yong)餐(can)(can)(can)(can)過程(cheng)中(zhong)進行(xing)(xing)隨時(shi)(shi)(shi)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)關(guan)(guan)注和(he)(he)(he)(he)(he)溝(gou)通(tong)，確保(bao)(bao)滿足顧(gu)(gu)(gu)(gu)客(ke)(ke)(ke)(ke)(ke)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)需求。5、餐(can)(can)(can)(can)廳(ting)服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)(wu)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)崗位(wei)(wei)職責(ze)(ze)(ze)(ze) 篇1 按(an)(an)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)程(cheng)序和(he)(he)(he)(he)(he)標準(zhun)(zhun)做(zuo)(zuo)好(hao)開(kai)(kai)餐(can)(can)(can)(can)前(qian)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)各項(xiang)準(zhun)(zhun)備工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)，擺臺(tai)用(yong)(yong)托盤，餐(can)(can)(can)(can)具要(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)求無破損(sun)； 了(le)解(jie)當日(ri)(ri)估清菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)及(ji)(ji)特(te)別(bie)(bie)推(tui)(tui)(tui)(tui)薦(jian)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)，詳(xiang)知其價格，口味特(te)色(se)，制(zhi)(zhi)作(zuo)(zuo)(zuo)(zuo)方(fang)法，營養價值等(deng)； 迎(ying)接(jie)(jie)客(ke)(ke)(ke)(ke)(ke)人(ren)(ren)(ren)(ren)(ren)(ren)，向(xiang)(xiang)你(ni)三米范(fan)圍之內(nei)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)每(mei)位(wei)(wei)客(ke)(ke)(ke)(ke)(ke)人(ren)(ren)(ren)(ren)(ren)(ren)微(wei)笑問(wen)好(hao)，并(bing)幫(bang)(bang)(bang)助客(ke)(ke)(ke)(ke)(ke)人(ren)(ren)(ren)(ren)(ren)(ren)拉椅讓(rang)座； 開(kai)(kai)餐(can)(can)(can)(can)后按(an)(an)服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)(wu)程(cheng)序及(ji)(ji)標準(zhun)(zhun)為(wei)(wei)(wei)(wei)客(ke)(ke)(ke)(ke)(ke)人(ren)(ren)(ren)(ren)(ren)(ren)提(ti)供(gong)優質服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)(wu)。點(dian)(dian)(dian)(dian)(dian)(dian)(dian)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)是(shi)(shi)(shi)干(gan)(gan)什么(me)(me)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de) 負(fu)責(ze)(ze)(ze)(ze)遞(di)送(song)點(dian)(dian)(dian)(dian)(dian)(dian)(dian)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)單(dan)(dan)和(he)(he)(he)(he)(he)送(song)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)(wu)，同(tong)時(shi)(shi)(shi)向(xiang)(xiang)顧(gu)(gu)(gu)(gu)客(ke)(ke)(ke)(ke)(ke)提(ti)供(gong)點(dian)(dian)(dian)(dian)(dian)(dian)(dian)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)(wu)。 積極地向(xiang)(xiang)顧(gu)(gu)(gu)(gu)客(ke)(ke)(ke)(ke)(ke)推(tui)(tui)(tui)(tui)薦(jian)酒(jiu)(jiu)(jiu)(jiu)(jiu)水(shui)和(he)(he)(he)(he)(he)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)品(pin)，并(bing)提(ti)出專業的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)飲(yin)(yin)(yin)食(shi)(shi)建(jian)議(yi)。 能(neng)夠(gou)靈(ling)活(huo)應(ying)對各種(zhong)突發情(qing)況和(he)(he)(he)(he)(he)顧(gu)(gu)(gu)(gu)客(ke)(ke)(ke)(ke)(ke)需求。 仔細(xi)且準(zhun)(zhun)確地記錄顧(gu)(gu)(gu)(gu)客(ke)(ke)(ke)(ke)(ke)所點(dian)(dian)(dian)(dian)(dian)(dian)(dian)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)品(pin)和(he)(he)(he)(he)(he)酒(jiu)(jiu)(jiu)(jiu)(jiu)水(shui)。 向(xiang)(xiang)顧(gu)(gu)(gu)(gu)客(ke)(ke)(ke)(ke)(ke)復述所點(dian)(dian)(dian)(dian)(dian)(dian)(dian)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)肴(yao)和(he)(he)(he)(he)(he)酒(jiu)(jiu)(jiu)(jiu)(jiu)水(shui)，確保(bao)(bao)點(dian)(dian)(dian)(dian)(dian)(dian)(dian)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)準(zhun)(zhun)確性(xing)(xing)。點(dian)(dian)(dian)(dian)(dian)(dian)(dian)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)（點(dian)(dian)(dian)(dian)(dian)(dian)(dian)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)師）是(shi)(shi)(shi)餐(can)(can)(can)(can)飲(yin)(yin)(yin)企(qi)(qi)業設(she)置(zhi)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)專職為(wei)(wei)(wei)(wei)就(jiu)餐(can)(can)(can)(can)客(ke)(ke)(ke)(ke)(ke)人(ren)(ren)(ren)(ren)(ren)(ren)從事餐(can)(can)(can)(can)飲(yin)(yin)(yin)產(chan)品(pin)組(zu)合與(yu)推(tui)(tui)(tui)(tui)介菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)點(dian)(dian)(dian)(dian)(dian)(dian)(dian)、制(zhi)(zhi)定(ding)(ding)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)單(dan)(dan)、提(ti)供(gong)消費服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)(wu)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)職位(wei)(wei)和(he)(he)(he)(he)(he)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)人(ren)(ren)(ren)(ren)(ren)(ren)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)。點(dian)(dian)(dian)(dian)(dian)(dian)(dian)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)就(jiu)是(shi)(shi)(shi)飯店(dian)(dian)(dian)里(li)面(mian)來了(le)客(ke)(ke)(ke)(ke)(ke)人(ren)(ren)(ren)(ren)(ren)(ren)專門幫(bang)(bang)(bang)客(ke)(ke)(ke)(ke)(ke)人(ren)(ren)(ren)(ren)(ren)(ren)推(tui)(tui)(tui)(tui)薦(jian)自家的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)譜，并(bing)且記下客(ke)(ke)(ke)(ke)(ke)人(ren)(ren)(ren)(ren)(ren)(ren)點(dian)(dian)(dian)(dian)(dian)(dian)(dian)了(le)哪些菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)將這(zhe)些點(dian)(dian)(dian)(dian)(dian)(dian)(dian)了(le)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)送(song)到(dao)(dao)廚(chu)(chu)房那里(li)去(qu)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)人(ren)(ren)(ren)(ren)(ren)(ren)，菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)做(zuo)(zuo)好(hao)后將菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)上(shang)(shang)(shang)到(dao)(dao)點(dian)(dian)(dian)(dian)(dian)(dian)(dian)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)每(mei)一(yi)(yi)桌。點(dian)(dian)(dian)(dian)(dian)(dian)(dian)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)就(jiu)是(shi)(shi)(shi)餐(can)(can)(can)(can)飲(yin)(yin)(yin)企(qi)(qi)業設(she)置(zhi)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)專職為(wei)(wei)(wei)(wei)就(jiu)餐(can)(can)(can)(can)客(ke)(ke)(ke)(ke)(ke)人(ren)(ren)(ren)(ren)(ren)(ren)從事餐(can)(can)(can)(can)飲(yin)(yin)(yin)產(chan)品(pin)組(zu)合與(yu)推(tui)(tui)(tui)(tui)介菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)點(dian)(dian)(dian)(dian)(dian)(dian)(dian)、制(zhi)(zhi)定(ding)(ding)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)單(dan)(dan)、提(ti)供(gong)消費服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)(wu)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)職位(wei)(wei)和(he)(he)(he)(he)(he)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)人(ren)(ren)(ren)(ren)(ren)(ren)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)。職業點(dian)(dian)(dian)(dian)(dian)(dian)(dian)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)（點(dian)(dian)(dian)(dian)(dian)(dian)(dian)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)師）的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)含義 點(dian)(dian)(dian)(dian)(dian)(dian)(dian)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)師既指餐(can)(can)(can)(can)飲(yin)(yin)(yin)企(qi)(qi)業的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)職位(wei)(wei)，也(ye)指擔任(ren)(ren)這(zhe)個(ge)職位(wei)(wei)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)。職業點(dian)(dian)(dian)(dian)(dian)(dian)(dian)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)師的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)具有(you)(you)(you)(you)(you)服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)(wu)性(xing)(xing)、溝(gou)通(tong)性(xing)(xing)、知識(shi)(shi)(shi)(shi)性(xing)(xing)參與(yu)管(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)性(xing)(xing)等(deng)特(te)點(dian)(dian)(dian)(dian)(dian)(dian)(dian)。點(dian)(dian)(dian)(dian)(dian)(dian)(dian)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)叫(jiao)點(dian)(dian)(dian)(dian)(dian)(dian)(dian)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)。一(yi)(yi)般(ban)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)酒(jiu)(jiu)(jiu)(jiu)(jiu)店(dian)(dian)(dian)也(ye)叫(jiao)迎(ying)賓(bin)(bin)。就(jiu)是(shi)(shi)(shi)在(zai)(zai)(zai)你(ni)進入(ru)餐(can)(can)(can)(can)廳(ting)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)時(shi)(shi)(shi)候(hou)，為(wei)(wei)(wei)(wei)你(ni)開(kai)(kai)門，并(bing)帶你(ni)去(qu)點(dian)(dian)(dian)(dian)(dian)(dian)(dian)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)那個(ge)人(ren)(ren)(ren)(ren)(ren)(ren)。在(zai)(zai)(zai)大(da)一(yi)(yi)點(dian)(dian)(dian)(dian)(dian)(dian)(dian)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)酒(jiu)(jiu)(jiu)(jiu)(jiu)店(dian)(dian)(dian)，也(ye)會(hui)(hui)(hui)分(fen)開(kai)(kai)，迎(ying)賓(bin)(bin)只(zhi)負(fu)責(ze)(ze)(ze)(ze)開(kai)(kai)門，點(dian)(dian)(dian)(dian)(dian)(dian)(dian)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)負(fu)責(ze)(ze)(ze)(ze)為(wei)(wei)(wei)(wei)你(ni)點(dian)(dian)(dian)(dian)(dian)(dian)(dian)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)。服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)(wu)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)一(yi)(yi)般(ban)為(wei)(wei)(wei)(wei)女性(xing)(xing)，為(wei)(wei)(wei)(wei)你(ni)拿酒(jiu)(jiu)(jiu)(jiu)(jiu)水(shui)，上(shang)(shang)(shang)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)。傳菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)一(yi)(yi)般(ban)為(wei)(wei)(wei)(wei)男(nan)性(xing)(xing)，是(shi)(shi)(shi)將你(ni)點(dian)(dian)(dian)(dian)(dian)(dian)(dian)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)肴(yao)從廚(chu)(chu)房傳到(dao)(dao)你(ni)所在(zai)(zai)(zai)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)位(wei)(wei)置(zhi)上(shang)(shang)(shang)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)。餐(can)(can)(can)(can)飲(yin)(yin)(yin)管(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)基(ji)本(ben)知識(shi)(shi)(shi)(shi) 餐(can)(can)(can)(can)飲(yin)(yin)(yin)管(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)基(ji)本(ben)知識(shi)(shi)(shi)(shi) 創(chuang)新意識(shi)(shi)(shi)(shi) 酒(jiu)(jiu)(jiu)(jiu)(jiu)店(dian)(dian)(dian)是(shi)(shi)(shi)否(fou)有(you)(you)(you)(you)(you)獨(du)特(te)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)風(feng)格和(he)(he)(he)(he)(he)新穎的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)(wu)是(shi)(shi)(shi)吸引客(ke)(ke)(ke)(ke)(ke)人(ren)(ren)(ren)(ren)(ren)(ren)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)要(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)點(dian)(dian)(dian)(dian)(dian)(dian)(dian)之一(yi)(yi)。酒(jiu)(jiu)(jiu)(jiu)(jiu)店(dian)(dian)(dian)經(jing)理(li)(li)(li)(li)(li)只(zhi)有(you)(you)(you)(you)(you)根據內(nei)外環(huan)(huan)境的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)變(bian)化和(he)(he)(he)(he)(he)酒(jiu)(jiu)(jiu)(jiu)(jiu)店(dian)(dian)(dian)自身發展(zhan)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)要(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)求，不(bu)斷更新觀(guan)念，改變(bian)認識(shi)(shi)(shi)(shi)，才能(neng)做(zuo)(zuo)出正(zheng)確的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)管(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)決(jue)策，并(bing)付諸管(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)和(he)(he)(he)(he)(he)運營實踐，引導酒(jiu)(jiu)(jiu)(jiu)(jiu)店(dian)(dian)(dian)健(jian)康發展(zhan)。餐(can)(can)(can)(can)飲(yin)(yin)(yin)樓面(mian)管(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)知識(shi)(shi)(shi)(shi)一(yi)(yi) 菜(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)(cai)品(pin)出現質量(liang)問(wen)題時(shi)(shi)(shi)怎么(me)(me)辦？ 首(shou)先應(ying)了(le)解(jie)是(shi)(shi)(shi)什么(me)(me)質量(liang)問(wen)題，向(xiang)(xiang)客(ke)(ke)(ke)(ke)(ke)人(ren)(ren)(ren)(ren)(ren)(ren)詢問(wen)清楚：溫度(du)不(bu)夠(gou)？口味不(bu)對？未(wei)做(zuo)(zuo)熟？變(bian)質變(bian)味？等(deng)等(deng)。管(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)人(ren)(ren)(ren)(ren)(ren)(ren)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)要(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)在(zai)(zai)(zai)關(guan)(guan)鍵(jian)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)時(shi)(shi)(shi)候(hou)，出現在(zai)(zai)(zai)關(guan)(guan)鍵(jian)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)部位(wei)(wei)，抓(zhua)住關(guan)(guan)鍵(jian)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)問(wen)題，這(zhe)就(jiu)是(shi)(shi)(shi)管(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)技(ji)巧。調(diao)(diao)整(zheng)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)資要(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)達(da)(da)到(dao)(dao)穩(wen)定(ding)(ding)骨干(gan)(gan)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)目的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)，就(jiu)要(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)掌握調(diao)(diao)整(zheng)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)時(shi)(shi)(shi)機和(he)(he)(he)(he)(he)比(bi)例，使(shi)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)資真正(zheng)起到(dao)(dao)管(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)杠桿(gan)作(zuo)(zuo)(zuo)(zuo)用(yong)(yong)。餐(can)(can)(can)(can)廳(ting)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)顏色(se) 餐(can)(can)(can)(can)廳(ting)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)主(zhu)色(se)調(diao)(diao)應(ying)以(yi)明朗輕快(kuai)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)顏色(se)為(wei)(wei)(wei)(wei)主(zhu)，特(te)別(bie)(bie)是(shi)(shi)(shi)代表食(shi)(shi)品(pin)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)橙色(se)或(huo)黃色(se)，這(zhe)些色(se)調(diao)(diao)有(you)(you)(you)(you)(you)刺激(ji)人(ren)(ren)(ren)(ren)(ren)(ren)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)食(shi)(shi)欲的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)功效。不(bu)同(tong)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)季(ji)節，人(ren)(ren)(ren)(ren)(ren)(ren)對色(se)彩的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)感受也(ye)不(bu)盡相同(tong)，我們(men)(men)可以(yi)利用(yong)(yong)燈光、燈光罩和(he)(he)(he)(he)(he)一(yi)(yi)些小(xiao)飾物(wu)進行(xing)(xing)調(diao)(diao)節，以(yi)產(chan)生不(bu)同(tong)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)情(qing)調(diao)(diao)。常(chang)維(wei)(wei)護(hu)，指對前(qian)三常(chang)成(cheng)果進行(xing)(xing)常(chang)維(wei)(wei)護(hu)。維(wei)(wei)護(hu)三常(chang)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)最(zui)好(hao)方(fang)法是(shi)(shi)(shi)不(bu)分(fen)類；不(bu)整(zheng)理(li)(li)(li)(li)(li)；不(bu)清潔(jie)。常(chang)規(gui)范(fan)，就(jiu)是(shi)(shi)(shi)規(gui)范(fan)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)一(yi)(yi)切行(xing)(xing)為(wei)(wei)(wei)(wei)。常(chang)教育，就(jiu)是(shi)(shi)(shi)通(tong)過批(pi)評教育，使(shi)全(quan)體員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)養成(cheng)六常(chang)習慣(guan)。飲(yin)(yin)(yin)管(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)基(ji)本(ben)知識(shi)(shi)(shi)(shi)：酒(jiu)(jiu)(jiu)(jiu)(jiu)店(dian)(dian)(dian)是(shi)(shi)(shi)否(fou)有(you)(you)(you)(you)(you)獨(du)特(te)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)風(feng)格和(he)(he)(he)(he)(he)新穎的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)(wu)是(shi)(shi)(shi)吸引客(ke)(ke)(ke)(ke)(ke)人(ren)(ren)(ren)(ren)(ren)(ren)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)要(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)點(dian)(dian)(dian)(dian)(dian)(dian)(dian)之一(yi)(yi)。機構(gou)設(she)置(zhi)要(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)完(wan)(wan)整(zheng)，崗位(wei)(wei)分(fen)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)要(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)明確 機構(gou)設(she)置(zhi)、管(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)職責(ze)(ze)(ze)(ze)必(bi)須做(zuo)(zuo)到(dao)(dao)全(quan)輻射，不(bu)能(neng)出現空白點(dian)(dian)(dian)(dian)(dian)(dian)(dian)和(he)(he)(he)(he)(he)稍有(you)(you)(you)(you)(you)忽(hu)略的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)地方(fang)。中(zhong)小(xiao)型餐(can)(can)(can)(can)飲(yin)(yin)(yin)企(qi)(qi)業規(gui)模較小(xiao)，不(bu)能(neng)像大(da)飯店(dian)(dian)(dian)一(yi)(yi)樣設(she)立(li)那么(me)(me)多部門，應(ying)采(cai)取(qu)統籌(chou)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)管(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)方(fang)法。事無大(da)小(xiao)，一(yi)(yi)定(ding)(ding)要(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)有(you)(you)(you)(you)(you)人(ren)(ren)(ren)(ren)(ren)(ren)去(qu)管(guan)(guan)(guan)(guan)。制(zhi)(zhi)度(du)要(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)健(jian)全(quan) 企(qi)(qi)業的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)發展(zhan)不(bu)僅要(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)有(you)(you)(you)(you)(you)一(yi)(yi)套完(wan)(wan)整(zheng)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)制(zhi)(zhi)度(du)，更需要(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)有(you)(you)(you)(you)(you)一(yi)(yi)套激(ji)勵(li)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)制(zhi)(zhi)度(du)。